Contact Us

This website is an independent informational guide to Toronto Pearson International Airport (YYZ): terminals, transportation, parking, hotels and practical travel advice. It is not run by the airport. The fastest way to reach our editorial team is by email.

[email protected]

We usually reply within 2 to 3 business days.

What we can help with

What we can’t help with

We are not affiliated with the Greater Toronto Airports Authority (GTAA) and cannot help with lost items, flight changes, baggage or airline bookings. For official airport matters, use the contacts on torontopearson.com or contact your airline directly. For lost property, see our lost and found guide.

Contact — frequently asked questions

How do I contact Toronto Pearson directly?

For official airport matters, use torontopearson.com or the airport information line at 1 (866) 207-1690. For lost items, start with our lost and found guide, which explains the airport's own process.

Can you help me book a flight, hotel, or transfer?

No. We are an independent information guide, not a travel agency or the airport itself, so we cannot make or change bookings. Book directly with the airline, hotel, or transport operator; our guides explain the options and typical costs.

How do I report an error or outdated detail?

Email us the page and what looks wrong. We verify every correction against official sources such as the GTAA, Metrolinx, and the TTC, and we update the page, usually within 2 to 3 business days.

Airport facts